EXCHANGES & RETURNS

1. RECOMMENDATIONS

The product must be in its original condition. We recommend wearing panties over your own underwear. The product may not be damaged, worn, washed or otherwise modified. It is up to you which courier you will use, or how you send the package.

2.EXCHANGE / RETURN

Of course, we not only accept size exchanges of the same product, but also exchange for different products. Secure the product and place it in the package along with the completed and signed exchange / return form and the return shipment, please attach the receipt or its copy. You send us a refund or exchange at your own expense.

Shipping costs incurred in returning goods for exchange or refund will NOT be covered or reimbursed by us.

Refunds are processed within 14 days of receipt of the return.

RETURN FORM, CLICK HERE

EXCHANGE FORM, CLICK HERE

3.TIME FOR RETURN / REPLACEMENT

You have 14 calendar days to return or replace the delivered product, counting from the date of its receipt. After this time, we do not accept returns

4. ADDRESS FOR EXCHANGE / RETURN

The parcel should be sent to the following address:

CPRC EWA BERNACIAK

ul. Krzemieniecka 2

94-030 Lodz

SECURE TRANSACTIONS

Transactions are handled with bank-level security

EASY RETURNS / EXCHANGES

You have 14 days to return or exchange

CONTACT US

Got questions? Contact us at any time

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